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eThekwini Municipality announces water cuts in 12 regions

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Nov 25, 2021

eThekwini Municipality has advised residents that parts of the central region and some areas in the south and western regions, of the city will experience an interruption to the municipal water supply. 

 “The interruption is due to an on-going challenge of shaft pump failure from the Umgeni Water’s Durban Height Water Treatment Works, which has spread its strain on the water supply to the central areas of the city, including but not limited to Shallcross, Chatsworth and Klaarwater,” eThekwini Municipality said in a statement on Thursday night.

“This has demanded immediate restrictions to these areas to allow central reservoirs to build up and prevent the system from total collapse. For this reason, areas in the above-mentioned regions will experience shortage of water supply between 8pm to 3am commencing from today,” the eThekwini Municipality said.

 “The repairs of the pumps are currently underway and are expected to be completed in the next four weeks. Umgeni Water technicians are working untiringly to reduce this period,” the eThekwini Municipality said.

Areas affected in the eThekwini Municipality

The following reservoirs and areas will experience water shortage during this process:

1. Northdene 1, 2, 3 Reservoir: Malvern, Escombe, Northdene Industrial Park, Hillary, Queensburgh, Burlington, Queensmead Industrial Park, Mount Vernon, Memorial Park

2. Shallcross Reservoir: Shallcross, Burlington Heights, Chiltern Heights

3. Klaarwater Reservoir and H/L: Klaarwater, Crossmoor, Shallcross

4. Firwood 1, 2 Reservoir and the H/L: Clover Dairies, Escombe, Firwood, Northdene, Moseley Park

5. Ridley Park Reservoir: Hillary, Chatsworth Main Rd, Sarnia

6. Hairnager Reservoir: Harinager

7. Westcliffe Reservoir: Bayview, Havenside, Yellowood Park

8. Chatsworth 2 Reservoir: Woodhurst, Westcliffe, Bayview, Silverglen

9. Chatsworth 3 Reservoir: Croftdene, Silverglen, Arena Park

10. Chatsworth 1 Reservoir: Woodhurst, Westcliffe, Havenside, Silverglen, Mobeni Heights

11. Chats 4 Reservoir: Welbedacht, Montford, Risecliffe, Arena Park, Moorton, Crossmoor

12. Fairwood Reservoir: Fairwood area

“Water tankers have been mobilised to respond to affected areas. The municipality apologises for the inconvenience caused and requests residents to use water sparingly,” the city said.

For more information regarding water supply, members of the public can contact the eThekwinin Municipality call centre on 080 131 3013, the toll-free number on 080 311 1111 or use the eThekwini Water and Sanitation WhatsApp number on 073 1483 477.

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